Refund policy
Return & Refund Policy
We do not accept returns or offer refunds unless the product is received in a damaged condition.
To request a replacement or refund for a damaged product:
* An unboxing video must be recorded from the moment the sealed package is opened.
* The video must be continuous, with no cuts, pauses, or edits.
* Claims without a valid unboxing video will not be accepted.
* Damage must be reported within 24 hours of delivery by sharing the order details, photos, and the unboxing video.
Please note that returns or exchanges are not accepted for reasons such as change of mind, incorrect size ordered by the customer, or personal preference.
Damaged or Defective Items
- If your product arrives damaged, defective, or incorrect, please contact us immediately at mssbumptobaby@gmail.com.
- We will replace the product or issue a full refund, including shipping charges.
Shipping Responsibility
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
- Please use a trackable shipping method when returning items to ensure safe delivery.
Contact Information
For any questions or assistance regarding returns and refunds, contact our customer support team:
Email: mssbumptobaby@gmail.com
Phone: 9344453192