Shipping policy
At MSS Bump to Baby, we are committed to delivering your baby essentials safely, securely, and on time. We understand how important it is for parents to receive items like swaddles, blankets, hooded towels, washcloths, dry sheets, and caps without delay, and we strive to provide a smooth and reliable shipping experience.
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Order Processing Time: All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping & Delivery: We partner with trusted courier services to ensure secure and timely delivery. Standard delivery typically takes 3–7 business days depending on your location. Deliveries to remote or rural areas may take slightly longer.
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Shipping Charges: Shipping fees are calculated at checkout based on your delivery location. Occasionally, we offer free shipping on selected orders or during promotional periods.
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Order Tracking:Â Once your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment in real time.
- Delays or Lost Shipments: While we make every effort to deliver on time, unforeseen delays due to weather, logistics, or courier issues may occur. If your order does not arrive within the estimated timeframe, please contact our customer support team for assistance.
- Address Accuracy: Please ensure that your shipping address and contact details are correct when placing your order. MSS Bump to Baby is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
For any shipping-related queries, feel free to contact our customer support team at mssbumptobaby@gmail.com. We are always happy to assist you.